Call 330.726.0911 for help with IT.
There can and will be problems with your company's Information
Technology systems.
The Help Desk at Magical Computing Solutions has been
established to give you a direct line for problems with IT.
Between 7am and 9pm, a technician will answer your phone call,
live and direct. There are no automated, voice-simulated
directories to deal with. Your first contact will be someone who
can help.
During your call, the technician at the Help Desk will ask you
some troubleshooting questions. You can also expect to be asked
to enter simple commands, manipulate the mouse or even
recreate the problem.
The Help Desk will either work with you to resolve the issue over
the phone or schedule additional tech resources as required.
Click here to go to our
FAQ page for commonly asked questions and
solutions to your problems.
Keep these tips in mind to
expedite your call.
Call 330.726.0911 to reach the
Help Desk @ Magical Computing
Solutions or send e-mail now.
Click here to request terms of
Help Desk use
Prevent problems with Magical's
Learn to use IT! Magical can
train you.